Last updated 10 November 2026
Privacy and cookies
Who is responsible
Frifty Ltd, trading as Drury | OS, is responsible for the personal information described in this notice. Frifty Ltd is registered in England and Wales, company number 12250684. Registered office: Tone Croft, Waterrow, Somerset, England, TA4 2AX. For privacy questions or to exercise your rights, contact Frifty Ltd at admin@frifty.org.
When you contact Drury | OS
If you email us, we receive your name, email address and the information you choose to include, such as your organisation, role and enquiry. We use this information to respond, discuss potential work and manage our business relationship. Please avoid sending sensitive personal information unless we have agreed a suitable way to receive it.
Our lawful basis for handling ordinary business enquiries is our legitimate interest in responding to people who contact the practice. Where you contact us to enter a contract with you personally, we may process information to take steps at your request before entering that contract. Information needed for legal obligations is handled on that basis. We do not automatically add enquirers to a marketing mailing list.
Website visits and service providers
Netlify hosts this website and may process technical request information, including IP addresses, for delivery, security and operation of the service. Google Workspace provides our business email. Information is shared with these providers as needed to deliver their services, and may be disclosed where required by law. We do not sell enquiry information.
These providers may process information outside the UK. Where international transfers require safeguards, the applicable provider arrangements must provide a lawful transfer mechanism, such as an adequacy decision or approved contractual safeguards. Contact us for further information about the arrangements relevant to your information.
Cookies and external links
This website does not intentionally set cookies, use browser storage, run advertising pixels or include visitor analytics. Fonts and illustrations are served from the website itself. We use ordinary links to LinkedIn, CIRO, Parliament and event organisers rather than embedded social feeds or videos. Those services receive information when you follow a link and operate under their own privacy and cookie policies.
There are no optional cookies to accept in this version of the site. We will review this notice and any consent requirements before introducing analytics, embeds or other technologies.
How long information is kept
We keep enquiry information for as long as needed to respond, manage relevant follow-up and meet applicable legal requirements. The appropriate period depends on whether an enquiry leads to work, whether there is an ongoing relationship and whether records are needed for legal claims or obligations. Unnecessary information should be deleted through periodic review. If we work together, further information about client records can be provided as part of the engagement.
Your rights
Depending on the circumstances, you may ask for access to, correction or deletion of personal information, restriction of its use, or transfer of information. You may object to processing based on legitimate interests and may object to direct marketing at any time. These rights are subject to legal conditions. Contact Frifty Ltd at admin@frifty.org to make a request.
You can also raise a concern with the Information Commissioner’s Office, the UK data protection regulator.